Refund policy

BassForge Refund Policy

We unequivocally guarantee you will love our products. If you feel they are not what you expected, we will refund you as soon as possible even after downloading. We've put our hearts and souls into creating something special for supporting our work. We a two person business based out of Austin Texas, and do not outsource any customer service. As a growing business we appreciate your patience as we expand and guarantee a response in under 3 days with refunds processed at the speed of your bank or credit card provider. For any issues or concerns just email support@bassforge.us and we will personally and promptly make it right.